Progress Monitoring - Unrecognized Character Error
This error occurs when a student has a special character in their name which the Acadience Data Management system is unable to recognize.
To resolve the error, you’ll want to use the “View Students” tool under the “Administrative” menu and follow the prompts to view the class that caused the error. You’ll then find the student that has the unrecognized character, and click on their name. You’ll then want to change the special character to a similar letter (from example, é to e) on the student's “Student Summary” page and save your changes. You’ll then be able to enter progress monitoring data for all students in the class.
Please contact us at firstname.lastname@example.org if you have any questions.